The challenge
The clinic serves international patients who first meet it through an ad or a search, then ask for a quote on WhatsApp. Enquiries arrived through several channels with no single place to follow them, the brand no longer matched the level of care, and the advertising could not see which enquiries became patients.
What we did
We started with the brand: a new identity and visual language for a premium international clinic. We then built a fast multilingual website that answers patients' questions before they ask, and a mobile-first quote funnel that qualifies every enquiry before it reaches the team.
Every lead lands in a team CRM: pipeline, follow-ups, reservations and advisor statistics in one place, with WhatsApp one click away. Patient and staff details stay private to the team.
On the growth side, we ran Meta campaigns on the treatments and markets that matter most, connected the Pixel and Conversions API to the site and the CRM so campaigns learn from real bookings rather than clicks, and worked on technical, local and multilingual SEO. We also supported the clinic's media features and award entries.
The result
The clinic now runs on one connected system, from the first ad to the booked visit. Every enquiry is qualified, assigned and answered from one place, and the advertising is measured against bookings, not clicks.
“It was very nice and easy working with Samy and all Qafza team. The results have been astonishing and i am very grateful to them. Worth every penny.”